Digital Camcorder Repair Centre.

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How we Operate

We only repair Sony, Panasonic, Canon and JVC digital camcorders.
Once we receive your camcorder within 24 hours, it will be booked in our system which automatically generates an email to you confirming receipt and reference number. Somehow, if you do not hear from us then please contact us via email on info@camcorderrepair.co.uk or telephone on 0208 950 9911.
Within a short period of time you will receive an estimate from us via e-mail.
Once we receive your approval, we shall carry out the repair which usually takes 2 - 4 working days provided parts are in stock. If for some reason there is any delay, we shall keep you informed. At this stage we shall email you settlement options but you are not required to pay as yet.
As soon as the repair is completed, we shall email you a request to settle.
Once the payment is received, the unit will be posted on the same day or next day on overnight delivery (via Royal Mail Special Delivery). Once the units leave our premises, we shall confirm despatch via email to you.
If you refuse our estimate then we shall return your unit at no cost to you as far as it is a domestic model.
If your camcorder is a professional model then we charge £30.00 + Vat for return courier regardless of whether you accept the estimate or refuse it
It should be noted that if you drop the unit to us personally then you have to collect it. In this case the shipping option is not available.
This is our normal procedure but in the event of urgent repair we can turn around units in 2 working days via prior arrangement only.
Professional units are given our priority.

If you have any queries on this, please contact us on:
Email: info@camcorderrepair.co.uk

Phone: 0208 950 9911